Due to the high demand and the fact that our products are handmade, and especially considering the current situation in Europe, the delivery may take up to 3 working weeks.
We understand that this may seem like a long time, but please note that each product is made to order. We recommend placing your order promptly despite the current delay.
We believe in being transparent with you about any potential delays, and we assure you that we will make every effort to minimize this delay.
Regarding the tracking number: It is possible that a tracking number may be provided to you before the order is actually shopped, as the item may still be under construction by our craftsmen.
We value our customers' experience, and therefore, you have 30 days to return your order for any reason.
Simply contact us at firstname.lastname@example.org and explain the reason for your issue. In most cases, you will be refunded within 48 hours.
How much does delivery cost?
We offer delivery for purchases over €59 (except for a few countries - like switzerland).